Retail Automotive Service & Repair, Locally Owned & Operated.
Brakemax Philosophy is to make developing “LOYAL CUSTOMERS “a priority. At Brakemax we consider a “satisfied” customer the lowest level of acceptable customer service and we strive to provide an “Outstanding Customer experience”.
Founded in 1997 Brakemax Car Care Centers are a Tucson Based Chain and not part of a national chain or Franchise. At Brakemax our managers are partners with equity ownership and a vested interest in providing “OUTSTANDING” courteous and professional service.
Brakemax is the fastest growing auto repair facilities in Southern Arizona with 12 locations in Pima County from Catalina to Rita Ranch. All 12 locations are AAA certified a certification that requires specialty state of the art equipment, certified technicians and quality AAA facilities standards. Several of the locations are also certified AAA Green Locations, which means passing environmentally friendly business practice guidelines set by AAA.
More than Brakes…Complete car care means Brakemax offers service on American and import cars and trucks including Fluids and Filters , shocks and struts, Air Conditioning , CV Boots and Axles, Computerized Alignment , Belts and Hoses , Cooling systems , Starters and Alternators , transmission repair, and most frequent maintenance services. At Brakemax you will find a clean, comfortable waiting area, there’s even a customer use office area where you can plug in your laptop or use our customer phone.
At Brakemax we offer free written estimates before any work is performed, Free Customer shuttle service to work or home, same day service in a clean comfortable atmosphere and most of all a nationwide warranty and a customer satisfaction guarantee on all service performed.
Keywords: auto repair, brakes, brakemax, tires, cars
Interview Q&A
How long have you been in business?
BRAKEmax Car Care Centers originally opened in 1997 and has grown from one location to twelve Tucson area locations.
What is your primary product or service?
Complete Automotive Service & Repair, Brakes / Anti Lock Brakes • Shocks & Struts *Diagnostics • Air Conditioning • Quick Lube & Oil • Filters * Computerized Wheel Alignment • Transmission Fluid Exchange
Cooling System (Radiator) • Power Steering Flush • Water Pumps * Starters • Alternators • CV Boots • U Joints
Axles • Fuel Injection System Cleaning • Batteries
Belts & Hoses • 30, 60, 90 Thousand Mile Service
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
The owners of BRAKEmax have all been in the Automotive Service business for many years. The Location Managers are Partners in their location and have a vested interest in the success of BRAKEmax.
How do you differentiate yourself from other businesses in your category and area?
Our Corporate Management Team and our Store Managers all participate in the ownership of the business, we all have a vested interest in our customers.
How many locations do you have and do you have plans to expand?
BRAKEmax currently has 12 Tucson area locations. Since we opened the 1st location in 1997 we have opened an average of 1 new location per year. We have plans to continue growth as Tucson grows.
Provide detailed directions to your location
BRAKEmax #1 is located at 4545 N 1st Ave, Tucson, AZ 85718. It is on the west side 1st Avenue between Wetmore & River Rd across from the Rillito Race Track.
What type of payments do you accept?
We accept cash, checks, visa/MC, American Express, Discover, Wright Express & Voyager Fleet Cards, Car Care One Card, we also offer same as cash financing with approved credit.
Which areas do you service?
We service the entire Tucson Metro Area.
Who owns your company or runs daily operations?
Ray Pisciotta-President, Mike Nicholson-General Manager, Jeff Graser-CFO, Don Allred-Manager/Partner #1, Jamey Weber-Manager/Partner #2, Keith Cullen-Manager/Parnter #3, Ryan Peppitoni-Manager/Partner #4, JJ Jimenez-Manager/Partner #5, Bob Wolf-Manager/Partner #6, Bruce Hunker-Manager/Partner #7, Jared Goss-Manager/Partner #8, Leroy Ingram-Manager/Parnter #9, Jonathon Vermilye-Manager/Partner #10, Tim Sisk-Manager/Parnter #11, Oscar Gill-Manager/Partner #12
What are your hours of operation?
7:30 AM to 5:30 PM Monday through Saturday
Closed Sundays